Saudi Arabia Boosts Hajj 2025 Experience with Dedicated Helplines and Emergency Services

Hajj 2025 Preparations in Full Swing: Saudi Arabia Introduces Toll-Free Helplines

As preparations for Hajj 2025 progress, the Saudi Ministry of Hajj and Umrah is actively enhancing facilities to ensure a smooth and comfortable pilgrimage for visitors. The ministry is dedicated to providing top-notch services and support for all pilgrims during their stay in the kingdom.

• Toll-Free Helplines for Pilgrims

To assist Hajj pilgrims, the ministry has set up toll-free helpline numbers for various services, including general guidance, health emergencies, and security concerns:

• 1966 – General inquiries and guidance for Hajj pilgrims
• 977 – Health and emergency services (available 24/7)
• 911 – Law enforcement and security assistance
• 937 – Information and services related to the Ministry of Hajj (available 24/7)

• Emergency Medical Scooter Service

In addition to these helplines, the Saudi authorities have introduced a scooter service to provide emergency medical assistance in Makkah and Madinah. This initiative aims to offer quick medical support to pilgrims in need.

With these preparations in place, Saudi Arabia is ensuring that Hajj 2025 is a safe, well-organized, and spiritually fulfilling journey for all pilgrims.